If you’re a professional supporting someone who needs our services, you can refer them to our Helpline by filling out the form below.
On the phone
We’re a member of the Helpline Freephone Range, so calling us on 0808 802 5433 is free from mobiles and landlines.
The call won’t appear on your bills or statements.
Texting us
Texts to 07860077339 are charged at your provider’s rates.
By email
Emailing us on help@lifecharity.org.uk is free.
Yes. We maintain confidentiality, except where there’s danger of harm to self or others.
If we feel that there’s a danger of harm to self or others, we’ll let you know that we need to break confidentiality, and ask for your consent first.
If you’re calling us on 0808 802 5433, your call is free and won’t appear on your bills or statements.
Ordering a free pregnancy test
When you order a free pregnancy test from us, the test arrives in a discreet envelope, which has no mark to identify that it’s from Life.
On the phone
When you call us on 0808 802 5433 Monday to Friday, 9am-6pm, you’ll be put straight through to a Helpliner.
If the Helpline is extremely busy, you’ll be put through to our confidential voicemail where you can leave your name and the best phone number to call you on. A Helpliner will get back to you as soon as possible. When they call you, the number will show as “Unknown” or “Private”.
Texting us
The Text-to-Talk service is open 9am-6pm every day. When you text us on 07860077339, we aim to respond within 15 minutes.
If the Helpline is extremely busy, it may take longer for you to receive a response. However, please be assured that we will always respond to your message.
By email
The email service is open 9am-6pm every day. When you email us on help@lifecharity.org.uk, we aim to respond within 15 minutes.
If the Helpline is extremely busy, it may take longer for you to receive a response. However, please be assured that we will always respond to your message.
Life’s Helpline is here for anyone experiencing any kind of pregnancy-related issue.
This includes (but isn’t limited to):
Do you help men?
Yes.
Do you give advice?
We’re a listening and counselling helpline, so we don’t give advice. Instead, we give a safe space where you can work through your own thoughts and feelings.
If you wish, we can provide information, or help you find information.
We may also be able to give you contact details for organisations that can give specialised help.
We’re here for you, whatever you are feeling or experiencing.
Will you judge me or try to coerce me?
No. We won’t judge you or tell you what to do. Instead, we give you a safe space where you can work through your own feelings and come to the decision you feel is best for you.
If you ask us, we can share medically-accurate information about your options.
Do you offer abortions?
No – we aren’t an abortion provider or medical facility. We don’t refer for abortions or give information on abortion providers, as per our Terms of Service.
Is your Helpline for people who have had abortions?
Yes. Anybody who has had an abortion – or is considering one – can contact our Helpline.
Because we’re here for you – in all the life-changes that an unexpected pregnancy journey can bring. And life is easier when you don’t have to go through the tricky parts without support. We’re here to make sure no one faces pregnancy or pregnancy loss alone.
