Terms of service

What you can expect from us:

  • Acceptance regardless of religion, background, race, beliefs, age or sexuality.
  • Confidentiality (except where there is danger of harm to self or others)
  • Information on pregnancy-related issues.
  • Free practical and emotional support during and after pregnancy.
  • Referral to other agencies for support where appropriate.
  • Professional supervision of our staff and volunteers.
  • Adequate notice in case of holiday leave.

What we expect from you:

  • Respect for our staff and volunteers. We will not be able to work with you if you are
    under the influence of alcohol or drugs.
  • 48 hours’ notice if you are unable to attend a pre-arranged session.
  • If more than two sessions are missed without good reason the arrangement will be ended.
  • Notice of intention to end sessions.

If you move into one of our houses, we expect you to adhere to the tenancy conditions.


Life is a national charity which helps and support anyone affected by pregnancy-related issues. This includes women and families before becoming pregnant, those who are pregnant, those after pregnancy, and those who’ve experienced pregnancy loss or post-abortion issues. Pregnancy Matters™ is part of Life; we do not refer for abortion or give information on abortion providers.