Terms of Service

Text: 078 600 77 339

Call: 0808 802 5433

lifecharity.org.uk/get-help-now

What you can expect from us

  • Acceptance regardless of religion, background, race, beliefs, age or sexuality.
  • Confidentiality (except where there is danger of harm to self or others).
  • Information on pregnancy-related issues.
  • Free practical and emotional support during and after pregnancy.
  • Referral to other agencies for support where appropriate.
  • Professional supervision of our staff and volunteers.
  • Adequate notice in case of holiday leave.
  • Person-centred approaches delivered in a trauma-informed way.
  • If you move into one of our Life Houses, safe and secure accommodation.

What we expect from you

  • Respect for our staff and volunteers. We will not be able to work with you if you are abusive, your behaviour is inappropriate, or you are under the influence of alcohol or drugs.
  • 48 hours’ notice if you are unable to attend a pre-arranged session.
  • If more than two sessions are missed without good reason the arrangement will be ended.
  • Notice of intention to end sessions.
  • If you move into one of our Life Houses, we expect you to adhere to the tenancy conditions.

How we support you

Life is a national charity which helps and supports anyone affected by pregnancy-related issues.

This includes women and families before becoming pregnant, those who are pregnant, those after pregnancy, and those who’ve experienced pregnancy loss or post-abortion issues.

We do not refer for abortion or give information on abortion providers.

Page last updated: 15 September 2025