Privacy notice


Why are we publishing this notice?

Under Data Protection legislation we are required to inform you about what information we collect about you, and what we do with that information.

What information do we collect about you? 

We might have already collected personal information about you for which you have given your consent to us to hold and process that information. We also collect personal information about you when you contact us by post or electronic means such as but not limited to; email, social media posts or website sign -ups, and you will have given your consent at some point for us to hold and process your personal information. The information we collect if you have agreed to provide it usually includes your name and, email address(es), it could also include your postal address, phone number(s), details of your visit to our web site or from a social media post (IP or MAC address), marketing permissions, donations and other information you choose to supply.

How will we use your Personal Information?

We collect Personal Information about you to help the charity to:

  • Communicate effectively with you about our products and services
  • Raise funds through a limited number of appeals
  • Share information with you about Life’s activities and events that might be of interest to you
  • Aid effective management of Friends of Life, Life Groups and other volunteer teams
  • Fulfil legal obligations including but not limited to Gift Aid or DBS checks
  • Provide you with help or assistance you requested
  • Facilitate delivery of our services to you

From time to time we will process your information or pass it to a third party with whom Life has Data Processor Agreement in place in order to facilitate the above activities, for example to a mailing house who send out newsletters on behalf of Life.

What about Marketing?

Life will never canvass you by telephone or share your information with any external individual or organisation without your consent (unless required to fulfil a legal obligation as above). We would like to send you promotional information about the needs of the charity, various events and activities that the charity organises, newsletters, fundraising appeals and other marketing information. Life will make every effort to use your preferred channel of communication, be it post, email, telephone or other means.

Your rights

Under the General Data Protection Regulations 2018 you have new rights that help you to be in control of the information Life holds about you.

  • If you have consented to receive marketing communications, you may opt out at a later date.
  • You have the right at any time to stop us from contacting you for marketing purposes. If at any time you no longer wish to be contacted, please tell us by email to
  • You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your Personal Information, please email or write to us using the contact details below.
  • We want to make sure that your Personal Information is accurate and up to date and you may ask us to correct or remove information you think is inaccurate.
  • You may also ask us to cease to hold any or all of your Personal Information at any time.

Using our Website


  • Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track your use of the website to enhance your use of it and for us to compile statistical reports on website activity.
  • For further information visit or
  • You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other Websites

  • Our website contains links to other websites. This Privacy Notice only applies to the Life website so when you link to other websites you should read their own privacy policies and notices.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our website. This privacy policy was last updated on Thursday 17 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email to:
  • By phone on: 01923 312272
  • By mail to: Life (GDPR), 4 Jephson Court, Tancred Close, Leamington Spa CV31 3RZ